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Claims Admin Assistant | Progressive, Inc. | Abilene, TX
Our people help make Progressive a successful, energetic, forward-moving
organization. Time after time, Progressive has turned the insurance
industry upside down through its innovative services, its use of
technology and its continual push to be the No. 1 choice for auto
insurance.
Performs routine but varied clerical duties in accordance with standard
procedures under direct supervision. Duties and tasks are standardized.
Resolves routine questions and problems, and refers more complex issues
to higher levels.
- Screens and directs telephone calls
- Maintains and updates office supplies
- May transcribe dictation
- Operates and maintains office equipment such as fax, printing and
copying machines
- Coordinates office shredding with Progressive vendor.
- Conducts document maintenance - creates, retrieves and delivers files,
and copies documents.
- May compose routine correspondence.
- Receives and directs visitors; and may resolve routine inquiries.
- Obtains missing information by calling or writing to the insured,
medical provider and/or customer using form letters or routine
correspondence as directed by a supervisor or representative.
- Opens, sorts and distributes mail (including USPS, Fedex and other
delivery companies).
- Other various support duties (may set up meetings, may coordinate
record retention, etc).
May be asked to other duties as needed not represented on this list.
Knowledge, Skills and Experience:
- High School diploma or equivalent.
- Previous office experience preferred
- Working knowledge of office equipment.
- Good customer service and follow up skills.
* At Progressive, status quo won't cut it. Our leaders want results and
you'll have the chance to make significant contributions in a company
that has taken the insurance world by storm. Our company is full of
opportunity and promise. Consider the strength of your new employer as
one of the country's largest auto insurance companies. You'll be
surrounded by smart, driven people like yourself, who combine innovation
and analysis to achieve industry-leading results and recognition, such
as the BusinessWeek50 and the distinction of being one of America's Most
Admired Companies, according to Fortune. Visit us at
http://jobs.progressive.com and share your personality with a company that will
value your unique contributions. Equal Opportunity Employer, M/F/D/V.
To apply for this position, please copy and paste the following link
into your browser address bar:
http://progressiveinsurance.contacthr.com/10462831
or submit your resume and salary requirements through our homepage at
https://progressivece7.recruitmax.com/MAIN/CareerPortal/job_profile.cfm?szOrderID=26734
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